Abstract
This is an accepted article with a DOI pre-assigned that is not yet published.
Establishing web presence plays a pivotal role in the continued success of Centers for Teaching and Learning (CTL). CTL websites help communicate information, services, and opportunities to institutional stakeholders and embody an institutional brand to external audiences. In this capacity, the information architecture of CTL websites must strike a balance between being publicly accessible while maintaining the representativeness of an institutional and faculty culture—a paradox, as it were, to differentiate and not confound a seemingly common postsecondary education lexicon and structure. The purpose of this study was to explore user experiences of one center for teaching and learning website. Six participants provided key insights into CTL website design. Implications and recommendations for practice are discussed. Newly formed or existing CTLs may find value in the results.Keywords
center for teaching and learning, user experience design, higher education, faculty development