Center for teaching and learning websites as online faculty development: A framework


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Center for teaching and learning (CTL) websites help communicate information, services, and opportunities to institutional stakeholders while also serving as an institutional brand to external audiences. Thus, CTL websites must strike a balance of being publicly accessible and user-friendly while also providing various support, resources, and pathways tailored to faculty needs and development. Still, faculty attendance at and participation in CTL-supported faculty development programs and initiatives are persistent and pervasive challenges in higher education. Faculty have many competing priorities and may lack the necessary incentives or time needed to engage with such development opportunities, especially in in-person settings. CTLs are increasingly turning to online faculty development to provide faculty with access to professional development offerings anytime, anywhere. However, few, if any, studies focus on the CTL website as a form of online faculty development in and of itself. The purpose of this single-instrument case study was to shed light on CTL websites as a medium for online faculty development. Data were collected using Google Analytics and through heuristic evaluation and moderated remote usability tests with purposive samples of faculty from varying disciplines and higher education institutions. The case explored provided insights into website design, user experiences, and the information architecture of one CTL website. Findings and lessons learned are discussed, and a framework for online faculty development via CTL websites is theorized. Newly formed or existing CTLs may find value in the results.


center for teaching and learning, higher education, online faculty development



Eric S. Belt orcid logo (University of Maryland, Baltimore)
Becky Menendez (University of Maryland, Baltimore)
Christina M. Cestone (University of Maryland, Baltimore)


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Creative Commons Attribution-NonCommercial-NoDerivs 4.0


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This article has been peer reviewed.